Privacy Policy
This Privacy Policy outlines the practices and procedures followed by [Grand Edition Tours regarding the collection, use, and disclosure of personal information when you use our website “grandeditiontours.co.ke” and our services . We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website and Services, you consent to the collection and use of your personal information as described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: When you use our Website and Services, we may collect certain personal information from you, such as your name, email address, phone number, and other relevant contact details. We may also collect additional information voluntarily provided by you when you communicate with us.
1.2 Usage Information: We may collect information about how you use our Website and Services, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and website navigation patterns. This information is collected through cookies and similar tracking technologies.
- Use of Collected Information
2.1 Providing and Improving our Services: We use the collected information to provide and improve our Services, respond to your inquiries and requests, process bookings and payments, customize your experience, and communicate with you about our Services.
2.2 Marketing and Promotional Communications: With your consent, we may use your contact information to send you newsletters, promotional offers, and other marketing communications about our Services. You can opt-out of receiving such communications at any time.
2.3 Analytics and Research: We may use the collected information for analytical purposes to understand user preferences, trends, and patterns, and to enhance our Website and Services.
2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal proceedings.
- Data Sharing and Disclosure
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in providing the Services, such as payment processors, customer support providers, and analytics tools. These service providers are obligated to maintain the confidentiality and security of your personal information.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Third-Party Links
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of those websites before providing any personal information.
- Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@grandeditiontours.co.ke.